I got this email from Twitter today, with my response in the attached image.
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Hello,
We received your request to have your account reinstated.
Please respond to this email with the reason you believe your account suspension was in error and/or the reason you are requesting an appeal.
Once we receive your response, we will review and provide a follow up response with the outcome of our review. If this request is for an account reinstatement under our new criteria, please allow 3-5 days for us to review and respond. In some instances, it may take us longer to get back to you.
Thanks,
Twitter
I received the same. I wrote back. They reinstated it, but I was basically still lock out. When I wrote them again, I was told the case is closed. Two days later, I looked and everything was working normal. Moral of the story ..is wait the 48 hours, before being frustrated!