Someone literally wrote to me saying she didn't like the colour of lighting in my room on my video. Others complain of a "thick" British accent — I was born in England and speak English, get over it. Then there are the moaners about my diction... but they don't know I have chronic airway problems and had an op in the 1990s to help me deal with it, so no I can't change it.

There are moments when I wonder why I bother. Don't like video as a medium. Just trying it out because some people like the personable intimacy of it and I can dish out some extra encouragement. Speaking to my unresponsive phone in an empty room is weird and my brain isn't really able to pretend it's normal.