I was just thinking about this experience from 2024, but I missed an American Airlines JFK-LAX flight at ~6:30am, then got moved to a ~9am flight, but missed that one too after sprinting through the terminal because TSA took a while. I got to the gate after boarding ended but before the plane took off, but they then transferred me to an 11am flight. I just checked my ticket and it says Basic Economy on it, and I was in seat 15A. Yet, when I got on the flight, they allowed me to get unlimited little bottles of Chardonnay (I only ended up having 5) for free! I am VERY grateful for this great experience, but I’m just confused as to how this happened because I was researching and it says that Basic Economy does not get complimentary alcohol. Does anyone know how this could have happened then? Did the American Airlines staff feel bad that I missed 2 flights so they made an exception?

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