Travelers can get comprehensive travel assistance from the Air France Helsinki Office, which is staffed at Terminal 1. The office handles all ticket-related services, such as online and in-person airline reservations, cancellations, and modifications. In addition to controlling check-in (online, kiosk, or counter), travelers can request upgrades and choose their seats, and they can take use of SkyPriority services for expedited processing. In addition to providing guidance on special meals, unaccompanied children, pet travel, and visa requirements, the office also assists with baggage issues, lost baggage claims, and excess baggage purchases. Qualified passengers can purchase passes to the Air France or partner lounges in Terminal 1.
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